• Xanthrax@lemmy.world
    7·
    15 hours ago

    When I worked at Geico, we’d say, “Hi thank you for calling Geico, this is *******, your licensed professional. How can I help?”

    One time the southern slipped out, and I just said, “Howd’y this is *****.”, and stopped talking.

    I didn’t even realize it until my boss started laughing at me and played the recording.

      • Xanthrax@lemmy.world
        4·
        8 hours ago

        They’ll pay for your license and training! I worked in the auto department, and we were licensed in personal lines. Technically, we can sell home, boat, pet, etc… It’s pretty decent. It’s your standard call center environment. Good benefits, decent pay, okay leave, and hours are pretty flexible due to hours of operation. There’s a strict word tree you follow and a series of resources. I worked at corporate, though. I never touched sales or claims. They paid more, but it seemed a lot more soul sucking, IMO. The most stressful thing was dealing with payments.

        If you show a good history of customer service, they’ll probably hire you and pay for your license.

        I’m not sure which department would require that specific license. Casualty was wrapped up pretty well in personal lines, but that’s for CA corporate. In customer service, we mostly helped people get insurance at car dealerships, helped people process payments, and answered questions. Sorry if this is the wrong state. That’s a big thing as well. CA license carries over well for a lot of states.

        • Fredselfish@lemmy.world
          2·
          2 hours ago

          Oh well I’m not moving to California, was hoping they had work from home. Because I live Oklahoma and don’t think they have a call center here. Or I would have already worked there. I do have 20 plus years in customer service.

  • danekrae@lemmy.world
    81·
    16 hours ago

    I hate the wrong use of ø. I’m guessing it’s the same for people using ņ in their language.