• TimewornTraveler@lemmy.dbzer0.com
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          9 hours ago

          I’m just bitter because they dont give an option to cancel policy online, they force you to dial a robot and sit on hold if you wanna attempt to cancel with them. so i said fuck that and just removed payment method and let it lapse. but instead they just renewed my policy anyway without asking me, and when there was no payment option they just sent me to fuckin collections! for services never rendered!

          • Fredselfish@lemmy.world
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            8 hours ago

            What the fuck, with insurance the customer has the right to cancel at any time. But to be fair all insurance makes in hard cancel. I have call if I want to remove automatic payments.

    • Xanthrax@lemmy.world
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      18 hours ago

      They’ll pay for your license and training! I worked in the auto department, and we were licensed in personal lines. Technically, we can sell home, boat, pet, etc… It’s pretty decent. It’s your standard call center environment. Good benefits, decent pay, okay leave, and hours are pretty flexible due to hours of operation. There’s a strict word tree you follow and a series of resources. I worked at corporate, though. I never touched sales or claims. They paid more, but it seemed a lot more soul sucking, IMO. The most stressful thing was dealing with payments.

      If you show a good history of customer service, they’ll probably hire you and pay for your license.

      I’m not sure which department would require that specific license. Casualty was wrapped up pretty well in personal lines, but that’s for CA corporate. In customer service, we mostly helped people get insurance at car dealerships, helped people process payments, and answered questions. Sorry if this is the wrong state. That’s a big thing as well. CA license carries over well for a lot of states.

      • Fredselfish@lemmy.world
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        12 hours ago

        Oh well I’m not moving to California, was hoping they had work from home. Because I live Oklahoma and don’t think they have a call center here. Or I would have already worked there. I do have 20 plus years in customer service.