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Joined 2 years ago
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Cake day: June 12th, 2023

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  • Thorry84@feddit.nltomemes@lemmy.worldGoogle's WebP
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    6 months ago

    Maybe I worded it incorrectly. The feature was released in that version. They just didn’t mention it in the release statement they put out to their customers. I’m sure there’s some changelog somewhere people can dig into where it says something like what you mentioned. Or it can just be under “Various small improvements” which they always add as a catch-all.

    So I’m happy, I did the job and got paid. Everyone I worked with was happy. And the feature got released. It’s was just a let down it didn’t get mentioned at all, even though I put quite a lot of work into it.


  • Thorry84@feddit.nltomemes@lemmy.worldGoogle's WebP
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    6 months ago

    I recently put in a lot of hours for a software system to be able to handle webp just as well as every other image format it already accepted. I put in a lot of work as well. Hadn’t heard about it for a while, but saw the feature release statement for the new version I knew my changes were in. It wasn’t on there. So I reached out to my contact and asked if there was an issue or did it get bumped to a later version or what? So she told me the marketing team that do the release statements decided not to include it. They stated for one, people already expect common formats to be handled. Saying you now handle a format looks bad, since people know you didn’t handle it before and were behind the curve. The second (probably more important) reason was nobody knew what webp even was and it’s only something technical people care about (they probably said nerds, but my contact translated). So no regular customer would be interested and it could only lead to confusion and questions.

    I hope somebody is happy with the work I put in tho. Somebody is going to drag a webp into the system and have it be accepted. Someday… I hope…


  • And then the troubleshooting steps are like reset the app, reset your account and if that doesn’t fix it reinstall Windows. If it still won’t work, buy a new computer.

    It’s terrible, just give me the info I need to figure out the root cause. It’s probably very easy to fix. Instead of the ol’ nuke it from orbit approach.

    And it’s not just on the side of consumers either. More and more people are using docker to run shit and just reset or reinstall whenever an issue pops up. Sure that’s often faster and it might work, but it won’t prevent the issue from returning and you won’t have learned anything. I learned the most from fixing broken shit. It requires you to figure out how it should work and what’s preventing it from working like that. We are making ourselves dumber this way.